Frequently Asked Questions

General


How do Pixel computer glasses work?

Our glasses filter out the harsh blue light emitted by digital devices such as computers, smartphones, televisions, tablets, fluorescent lights, and LEDs. Our lenses allow your eyes to focus easier, reduce eye fatigue and eye strain, and improve contrast

Who should wear Pixel computer glasses?

Anyone who spends considerable time on a computer or digital device will benefit from wearing our computer glasses.

Why choose Pixel Eyewear?

We offer the clearest, most effective lens on the market. Other computer glasses are typically very yellow and have low transparency. Our glasses have a virtually clear lens and look just like a normal pair of glasses when you're wearing them. Our frames are built with cellulose acetate, the same material used by most high-end eyewear brands and our selection of vintage and classic styles will keep you looking sharp.

Blue Light


What is blue light?

Blue light is part of the visible light spectrum that packs the highest energy with the shortest wavelengths, emitted in large amounts by digital screens such as computers and smartphones. Similar to how UV light can damage our eyes and skin, overexposure to blue light can cause eye problems ranging from eyestrain, eye fatigue, blurred vision, dry eyes, and headaches. Blue light also regulates our circadian rhythm by influencing the production of melatonin in our body. Exposure to blue light at night time such as browsing on your phone or computer disrupts our sleep cycle, making it hard for us to fall asleep.

Learn more about Blue Light

Lens Technology


What makes Pixel lenses better?

We set out to design computer glasses that we would wear ourselves, so we only looked for the best - and we've found it. Our clear lenses filter out 50% of harsh blue light and up to 95% at the highest levels without distorting your color perception. Our lenses also eliminate glare and alleviate strain in your eyes, as well as incorporating a nanotechnology coating that keep your lenses clean and scratches free.

Learn more about our lenses
 

Fit & Sizing


Are there different sizes?

All of our models are unisex and designed to fit most face shapes. Each model has dimensions listed in the product description ex: 52-18-145. Measurements are in milimeters and represent lens width, nose bridge, temple (arm) lengths respectively.

You can find the general sizing in our size guide. Take a look at our size guide.

Tips - You can compare these measurements with your favorite glasses or sunglasses to find a similar size.

Prescription


How do I submit my prescription?

After you make a Rx purchase, you can email your prescription to [email protected] You can simply take a photo with your phone and attach the image in the email to us. Please include your name and order #. We will also reach out to you after your purchase if you have not provided your prescription to us.

How do I measure my pupillary distance (PD)?

Your pupillary distance is the measurement between your pupils. It is necessary for us to correctly center the lenses in to your frames. If your doctor did not provide your PD with your precsription, you can measure it yourself with our simple guide: Measure your PD

Can you fill my prescription?

We're able to fill prescriptions with Sphere (SPH) between -6.00 to +4.00 and Cylinder (CYL) between -2.00 and +2.00. If you have astigmatism, please make sure to have both Cylinder (CYL) and axis values. If you fall outside of this range or if you need help reading your prescription, please send us an email at [email protected]

What is your return policy for Rx orders?

We offer the same 30-day risk-free return policy for Rx orders. We currently do have a limit of one prescription pair per order. We offer free shipping, returns, and exchanges for all of our orders.

Do you offer bifocals, prism, or progressives?

We do not currently offer bifocals, prism, or progressives. At the moment, we can fill single vision prescriptions between SPH -6.00 to +4.00 and CYL -2.00 to +2.00.

Returns & Exchanges


What is your return policy?

We have a 30-day risk-free returns for all of our eyewear after the order is delivered. We also offer free exchanges and we provide recommendations based on the fit of the pair you purchased to find a better fitting pair. Email us at [email protected] if you would like to request a return or exchange. Find our Full Return Policy.

Tip - For finding the right fit, you can check out our size guide as well as send us a photo of yourself to [email protected]

Shipping


When can I expect my order?

The processing time depends on the type of order, and when you place the order.

Order Type and Estimated Shipping Times:

Non-Rx Computer Glasses - Ships within 1-2 business days
Reading Computer Glasses - Ships within 3-7 business days
Prescription Computer Glasses - Ships within 5-7 business days

Note: International orders will take additional time to arrive. The timing depends on your country.

How can I track my package?

After your order is shipped, you'll receive an email with the tracking number for you to follow the progress. Currently we ship our packages through USPS. We're as excited as you are to have the glasses delivered! :)

Contact Us

Thanks for stopping by! We'd love to hear from you.

The best way to reach us is through email. We respond in the order that the email or message is received. Please allow us 1 business day to get back to you and we will try our best to help with any issues that you have.

For returns/exchanges/order issues email - [email protected]
For general questions or business inquiries email - [email protected]